I am asking about a status of a permanent fix. I know which old version of firmware works. I don’t understand why Wyze keep asking customers to keep going back and fore and flash their hardware back to older version of firmware yet keep releasing new version that did not address the previous bugs. It is just crazy going through this wild goose chase and putting the burden on the customers. I have been working in IT running very large scale ERP system since the 1980s but I have seen my share of ERP problems but I have never seen this kind of development problem.
At this point, I think customers just want a firmware update that address all the problems rather releasing one of two new features but break features/functions that were working in all the prior versions. Maybe there is a problem with source version control of firmware and hardware. There is probably more than one version of hardware revision of the Pan Cam out there since its inception. Wyze need to slow down and go through a complete regressing testing of every feature of the firmware for each version of their hardware revision and fix all the bugs before releasing an update in order to break out of this continuous cycle of firmware update problem.
As someone who is older than dirt and have also worked on large corporate ERP systems through most of my IT career, I totally agree and understand what you’re saying.
Agree 100%. I have not upgraded my cams because I see all the issues here.
I appreciate and understand that forums tend to bring out those who experience issues and those without don’t come here to complain, but even so, I get the feeling that Wyze is not taking the stability of their releases as seriously as they should be given the potentially negative effects it will likely have on their brand.
Like a bug that erases an SD card is not just a mistake–That should never ever happen.
The SD cards getting erase or stopped recording have been happening in the past couple of versions of firmware. All my Pan Cams are on continuous recording and they all have high endurance SD cards that have very high MTB specifically for continuous video recording cycles applications. The problem is not the SD cards because the I know the cards are working and have no errors or wearing out . Again, another issue that have never been addressed.
The Oct 21, 2020 new release shut down my cam v2. Do you have a copy of 4.9.5.111 or know where I can get it? It was the last version that worked for me but I cannot find a copy on the Wyze website. None of the newer firmware versions work for me and I’ve tried them all.
The firmware version 4.9.5.115 Aug 31 2020 was added to give customers an option for flashing back firmware to a previous version. Older firmware versions are being removed from this page because they are incompatible with newer Wyze Cams and would break a newer camera if applied.
I think it was Jul-Aug 2020 because the note on Aug 31, 2020 F/W release 4.9.5.115 says:
Adds the same functionality as the 4.9.5.111 firmware
Adds hardware compatibility between Wyze Cam batches
Note: This version was added to give customers an option for flashing back firmware to a previous version. Older firmware versions are being removed from this page because they are incompatible with newer Wyze Cams and would break a newer camera if applied.