Wyze Cam v2 and Pan firmware 4.X.6.199 Released - 10/21/20

cf7 · October 25, 2020, 7:25pm

Try turn off 5ghz. radio in your router.

channel to 1
20mhz

dr.know · October 25, 2020, 7:35pm

As @cf7 says and make sure your Mobile Data is turned off. That has caused problems.
Also the WiFi password. Sometimes a smart phone will alter w/spell check -or-
if copy/paste will add a space at the end of the pwd.

sodcam · October 25, 2020, 10:02pm

No worries. There is almost always a screen somewhere near the DHCP settings that shows a list of connected devices by MAC address - which should be on the sticker on the bottom of the camera.

Are you hearing the Wyze cam say both “Ready to connect” and “QR code scanned” as you go through setup on the phone? That might help pin down where exactly in the process things are failing…

wrathofchief · October 25, 2020, 10:47pm

I’m using the 199

wyzzz · October 26, 2020, 6:19pm

I updated one of the Pan Cam to this version of the firmware. It disables the pan function when I tried to turn on the detection zone and vice versa when I turn the pan function on it disable the detection zone. Also, it gave an alert every 5 minutes when it is panning around when there is no motion detected,

Toshi · October 28, 2020, 4:23am

thx many advices.

Wyzecom say “Ready to connect” and “QR code scanned”
then "“Cannot find the specified network name”

All your advices has done.
Wyze Team say “this is a very unique case”

It means give up?

cf7 · October 28, 2020, 4:04pm

Interesting…

Either your wifi chip in V2 is dead or loose antenna.
Did You reflash firmware?
what version now?

what brand model of your wifi router?

New Wyze App really have a connect to V2 issue and does not help.

ssspinball · October 28, 2020, 6:38pm

From the replies, I’m glad I passed on this update. Trust must be earned.

hamishr · October 28, 2020, 11:32pm

Any updates on this? I’m also affected by the timezone bug on the outdoor cam. Thanks for fixing the other cams so quickly too, great to see how responsive the team are.

Toshi · October 29, 2020, 5:52am

Now firmware 199
I try webcam firmware , its work well.

My router is NEC BL900HW.
My Wyzecam and router work well before update191.

cf7 · October 29, 2020, 3:32pm

I have lots of Wyze problem too with my V2.

May be you can an flash to 156 firmware?
not sure if it is still available.
if not, contact Wyze to get a copy. but their customer services does not have hi

cf7 · October 29, 2020, 8:30pm

I kind of fixed my issues.

turns out the sd card is corrupted (suspect from firmware upgrade)

if you habe sd card, try start without sd card, if it connects. format sd card and pit it back. I used exfat.

dr.know · October 30, 2020, 1:02am

Hi @cf7 Loading the firmware might expose bad cells but wouldn’t cause the corruption. Here are a few suggestions:

To test if its a corrupt uSD card.

Remove the uSD from the camera and test it in your workstation.
Check the disk (uSD) with the command line C:\Windows\system32>ChkDsk X: /r Where X is the uSD card
Format the uSD card FAT32 and un-check the default “Quick” option so it can mask out bad cells.
Note: The Format from the App is a Quick Fromat

Quick format just marks the partition as “formatted” and destroys the journal that keeps tracks of the files and their locations on hard drive.

Full format will clear files completely from the partition, rebuild the file system, volume label, and cluster size, and scans partition for logical bad sectors; that’s why full format is slower than quick format. Wyze devices must always use the FAT32 format.

Preferable to use High Endurance cards in your device.
Info On HE Cards High Endurance Cards

njohnsonn1 · October 31, 2020, 11:36am

I updated to this firmware. Work good for two days now my Wyze Pan cam s totally dead. No lights nothing. Any suggestions?

dr.know · October 31, 2020, 2:36pm

Hi @njohnsonn1 Not much to go on though doubt trouble has much to do with firmware udate. There have been problems on the Pan Cam with power and USB connectors.
Check there first:

Different outlet and power supply
Substitute new USB cable
Check USB sockets, loose, bad connection?

njohnsonn1 · November 1, 2020, 10:31pm

That will be very strange. Only have it less than 4 months now

njohnsonn1 · November 2, 2020, 4:23pm

So i did the suggested steps and it looks like the charging brick is not working. I switch it with another cam i have to confirm. I will have to get another are they sold separate? Or what the specs if i have to use a replacement.

dr.know · November 2, 2020, 5:03pm

Hi @njohnsonn1 The spec is 5 Volt DC at 1 Ampere (1000 ma). Most of the cell phone chargers are 2 amps and will work just fine. You might give Wyze Support a call and see if they’ll ship you one. Otherwise BestBuy, CVS or Amazon have them.

(206) 339.9646 Live support is available: Monday - Friday 5 am - 6 pm PT

wyzzz · November 2, 2020, 11:19pm

Is Wyze going to look into this issue or just leave it open ended? I have one cam that is still on version 4.1.0.5.111 and does not have these two issue the latest .199 version?

dr.know · November 2, 2020, 11:45pm

The version 4.10.6.199 fixed an issue with time zones +13 & +14 from GMT.
Try a Manual Flash back to 4.10.6.193 (October 5, 2020) and see if that helps.

You may need to open a Wyze Service Ticket if the Pan Cam is having trouble with both the newer versions.

Live support is available: +1-206-339-9646 M-F 5 am - 6 pm PT