By “move” do you mean physically move, as in to a new address? if so, did you change time zones?
Yes, Physically moved to a residence 600 miles away. Time zone changed from Central to Mountain.
January 2022 - same issue when trying to install; anyone have any updated information?
I just received my Wyze Doorbell and was able to connect it successfully! I lost power right as I started a firmware update and ever since I am getting the same “QR code is incorrect” no matter what I do from different SSID’s to splitting my 2.4ghz and 5ghz connections. I had to contact support and now I am waiting for a replacement unit…
Mine disconnected early last week and said no cloud. I tried to reinstall but it would not connect. Spent a while on phone with wyze but problem persist.
They sent me a replacement and it won’t connect either and says incorrect qr code.
Tried it at my brother’s house different phone and network same thing.
Now I have 2 non working cams.
I had the same problem, did a factory reset on router and doorbell connected first time
Thanks I’ll give it a try