@rui.luo, I did my cleaning as indicated. Seemed as if everything was working well, except for my MBR BR location, for some reason it had issues entering the bathroom at the correct spot, almost if it thought the room was smaller than when it last mapped. All other room cleaned without issue.
Log Submitted: 179172
Here is a Video of the Vacuum, notice how it misses the hallway
Here is the Video of it trying to enter and Vacuum the Bathroom. It ended when it thought it was done
Pictures of where it actually cleaned and heading back to the Charger - Notice the white lines outside of the MBR BR
Very detailed information. Let me make sure that what you mean “misses the hallway” in the first video, where was the it vacuuming before missed the hallway? Living room or MBR? Did you mean that the vacuum went to hallway before it finished the MBR’s cleaning ?
In the second video, I found the vacuum can’t through smoothly the threshold of the bathroom.I guess that it is high to the vacuum, of course adding the height of carpet.
I will let the team to check this log. Thank you one more time for your feedback !
The Vacuum was on the charging station, I sent it to clean the MBR BR. It left the charging station and turned to early to go down the hallway, eventually it makes it to the hallway and down.
The Threshold is not too high, it never had an issue with this until afetr the remapping. Today, I decided I was going to join the MBR and MBR BR, Once completed, i noticed that there was a green line seperating the MBR ad the MBR BR. I believe it is not going into the MBR BR because it thinks there is a wall there, when there is not. I will do another mapping to see.
I noticed before it turning around it passed a glass book shelf. I guess the mirror may cause the vacuum confusion because it doesn’t know it is an actual wall or object.
Yes, if the lidar recognize it as an actual wall or an object, it will avoid it instead of colliding, I noticed your machine change walking model when it went near the shelf, it might have looked it as virtual things
@Rui , I did my test again, blocked off the mirror as well. Did the remapping and then Vacuumed. Vacuuming went off with out a hitch and so did the mapping. The missing the hallway still existed, but not as bad. I think the issue with the MBR BR had to do with the previous mapping after the FW update. It apparently put a wall up between the MBR and MBR BR. Last nights mapping did not show this and it cleaned as expected.
Now for an additional issue, Log #184704.
During the mapping, it left the charging station and then about 1 foot away said no network connection, my network still showed it connected, so not sure why this happened. I did nothing - It mapped the entire house even though it said no network. Image below of what it showed. Then today, while it was vacuuming the back of the hallway, same thing happened. It still finished and there was no issue. So I think there is something glitchy with either the FW or with maintaining a stable network.
Please note: it all worked even though it displayed No Network.
@spamoni very detailed and very clear!.. very very well done. I don’t doubt I and other mavens or mods will use this post as an example in the future. hopefully you guys can get this issue figured out.
We re work on this unconnected issue. It is hard to collect log because the device has been disconnected with internet, we are trying to adjust the logic that allow the device updating log after re-connect.
Tried testing out the new beta FW 1.6.126 with Android 2.19.15.
I started a scheduled clean. then I stopped it in the middle and asked it to go back to charging dock. it had difficulty docking on the carpet. then suddenly the map disappeared. it was able to dock finally but now the map has been cleared. I think the map got flipped too . Ticket 190366
Did you get the updated firmware through the Wyze app, or did they send it to you? I’m still seeing 1.6.113.
Ever since using the quick map feature on 1.6.113, my vacuum goes to the office and bumps into a piano and wall for a few minutes before going to clean a room.
hopefully you guys can get this issue figured out.