Wyze on Fire Stick TV 4K in Canada

#1

Hello everyone,

Ive been doing some reading and some people in Canada say they can watch their wyze cams on their Fire Stick 4K.
I added the skill and linked my Wyze account. I go to the tv and say what it tells me to say but it says it can not find “that device”. Just wondering if anyone has this working. I’m at a loss.
Thanks
Jamie

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#2

See this:

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#3

The thread is a bit contradictory.

Unless Canada is no longer part of North America. :smile:

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#4

Canada can now use the Alexa integration! I recommend contacting our support to see if we can help get this sorted out. :slight_smile:

Submit a request – Wyze

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#5

Living in Canada I’m not sure they will offer support as they offer no warranty to Canadians.

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#6

What type of support?
Is they Wyze or Amazon?

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#7

Make sure you link your Fire TV as well. Open the Alexa app on your phone. Settings > TV & Video > Fire TV > Manage Devices > Link device

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#8

Frustrated. On my Alexa app on my phone when I try to do that it says it can’t find my fit stick tv. No idea why.

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#9

That was me under a different account about the tv not showing up on Alexa app.

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#10

They is Wyze. They don’t offer warranty to Canadians so I questioned if they would offer support. Not upset if they don’t. Was just questioning.

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#11

Wyze doesn’t offer warranty to Canadians because they don’'t sell to Canadians, Amazon does.
Yes Wyze offers support to anyone who asks.
How would they even know you were Canadian?

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#12

Didn’t buy the cams through their site.

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#13

Just played around some more. Still can’t get the fire stick to show up on Alexa app but I restarted it and the wyze cameras are now working on it. Thanks for your help and patience.

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