I have the detection grid on my white v2. I had assumed when I purchased a black V2, it would also have the detection grid. It does not. It appears the firmware is different between the two.
Pretty disappointed as I had a specific use for the black V2, but I need the detection grid. Any ideas?
What are the firmware versions on each? Does the app not signal that an update is available in the black v2? Maybe a manual firmware flash to a more recent firmware is in the near future?
Did you perhaps have a beta version of the app at one point but not any more? That might be why your cameras have different version. If you got a beta firmware installed on one camera, then went back to non-beta app…I bet it wouldn’t bug you to downgrade.
Mine was able to be updated to the latest FW .241. When I had issues in the past, I physically unplugged the camera for about 5 minutes (might have been longer than needed), cleared the Cache from the app and then long pressed the app and force stopped and clear cache from there. Then I rebooted my phone. Once the Camera was plugged in, and the phine restarted, I tried the FW update again and it worked for me.
Might have been overkill but it worked.
Have you also tried doing the updated from the Camera Device Info and / or the FW update in the Accounts area?
I haven’t tried turning it off for 5 minutes. Though, when I initially set it up I did have it unplugged for a few days after updating the firmware until I got my new bird feeder put up. So, I’ll try to do what you did and try again.
@R.Good no need! I finally got it to trigger the update. I don’t know what I did, but I think it had to do with me toggling off and back on the beta in the settings.
To everyone who tried to help me: thank you! Y’all are awesome!
If you go to account>about>beta program in the Wyze app you can toggle off the beta program from different devices. I turned them all off. Closed the app, cleared the cache, opened the app. Go back and toggle them all back on, close app, clear cache. Then I unplugged the black camera that didn’t have the grid for 5 minutes. Plugged it back in. Waited about 10 minutes (I got busy and forgot) opened the app. Went to the live view of the black camera and the update popped up.