Anyone else suddenly having trouble using the “More -> Turn Off” feature from the Wyze iPhone app? It used to work fine but now when I tap “More -> Turn Off” the status just keeps circling and eventually says “Operation failed”.
I’m on the latest version of iOS and the Wyze app and have tried rebooting my camera (and iPhone and router) but no luck. Not sure why just that functionality would be down?
Same here. Worked fine yesterday. Hopefully, tech support will chime in on this. I find it hard to believe we are the only ones with the exact same problem.
I am being told that Wyze is aware there’s an issue with ON/OFF. It may be a server problem and they are looking into it ASAP. If anyone can file a support ticket from within the app, which will forward the app and camera logs to Wyze, that will help them track it down as quickly as possible.
<!–more–>Having same issue on Android Moto G5+ and it’s driving me crazy! I thought the kids were messing with me and the camera. Going to have to unplug til resolved.
May want to try it now. I just tried it on both a V2 (version 4.9.2.18) and a Pan Cam (version 4.10.1.8). Both were on to start and I was able to turn them off and then back on. Using an iPhone 6S with version 1.4.56 (yes, I am a beta tester). If it was a server problem as RickO said it may be, it may be resolved now (9:18 PM Pacific Daylight Time on Monday).
Anyone else still having this issue/having it again? I have two Pan Cams that I cannot turn off from my iOS app all of the sudden. I have the latest Wyze firmware and Apple OS running.
I keep getting “operation failed” and it’s been hours of trying to turn them off.
Tried both and neither work. Hoping maybe at some point it will magically start working again just like it stopped, haha. For now I just turned off my notifications so that will do I guess.