Received new shipment of a Cam Pan, nice packing and texture of the product. Before I set it up, I heard a strange loose metal object tossing around inside the shell as I turned over the camera. I can shake it and replicate the loose metal object noise inside. I wouldn’t plug in the camera unless I hear someone respond to my Support Inquiry. It has been a day, no response from customer service or support. Called the number and experienced a high volume of calls, I waited for 20 minutes, then I hung up.
Nice little camera so far just by the feel and look. I don’t want to return if I have a choice. Can someone help?