I got my parents a Wyze Cam V2 for their house and I have an sd card in there its a 32 gig card and something had happened at the house yesterday. They wanted to see what it was and it can’t be seen. I myself have 5 Wyze cams and love them and havent had issues which is why I got one for my parents. They can view live video and they can see the “alerts” but when you try to rewind time its not showing anything just says “No video at this time” there is an sd card in it and I tried even formatting it through the app as well as restarting it through the app. Has anyone seen this or know how to fix it? Their firmware is also on the most current according to the app.