Image degradation

support
#1

Hi

Has anyone else noticed image degradation? The image in my v2 camera has just turned pink and very grainy.

See attached image.
It just started a few minutes ago.

Could it be from the reflection of the snow?

#2

#3

I see some yellow in there too.

#4

I’ve restarted the camera and it’s still the same.
Haven’t noticed this before on sunny snow days. Will see what happens in the late afternoon and evening.

#5

I’d let it play out. I have had a camera that was not Wyze do that before but it actually was bad. Have you tried all the trouble shooting steps? Such as check firmware and reboot the device?

#6

Check your power source, I have a few devices that will do that, cause me grief and then I find that someone/something has knocked the USB cable just loose enough to effect the cam.

1 Like
#7

Even so, this should not affect the picture of the camera. Digital streams are on or off. Analog streams are bad quality if power isn’t working. Wyze is digital and a loose power plug should not affect power.

#8

It only seems to happen on very sunny and bright days.
Works normal on normal light and at night.

Just never noticed that effect /before.
I’ll swap cameras and test with another one.

#9

Maybe there is a little light leak and it’s reflecting within the cam lens?

1 Like