Event Number Count on Wyze Shortcut

[htrpDRK]

I deleted all events listed in the App. however the number of Events recorded still shows on the Wyze Shortcut.
How do you clear the number showing on the shortcut?

[Loki]

Are you referring to the Wyze app icon on your phone’s home screen?

iPhone or Android?

[htrpDRK]

Yes that is correct. Wyze App executable icon on my screen. Still show as 10 events as of this morning.

[milehiguy]

@Loki

Are you referring to the Wyze app icon on your phone’s home screen?

iPhone or Android?

Hmmm, must be Andtoid. I’ve never once seen a Wyze app red badge count on my iPad. Different behavior for IOS vs. Android? If so I wonder why.

[Loki]

Yes, iOS app doesn’t support the red item badge. There’s a Roadmap post for that which you can hop over and vote for:

Red notifications badge on iOS app

whenever i get motion or sound recorded, i do get the push notification on the lock screen but if i am not paying attention to that and i am on my home screen the wyze app doesn’t have any counter as a badge to tell me there are new recorded video. also would be nice to know if i viewed a clip or not. if i go back later

I don’t know Android, so I’ll have to leave it to others to jump in with advise on that.

[milehiguy]

@Loki

Yes, iOS app doesn’t support the red item badge. There’s a #roadmap post for that which you can hop over and vote for:

Yikes, just hopped over to Roadmap and … I’d not only voted already, but also posted a reply complete with screen grab! Scary …