WyzeLi, I posted earlier as jef3680 and was having the exact same issue. My camera is and was on software version 4.17,1.52. After updating the base station to 4.16.1.22 the camera would not connect. I waited longer than 5 minutes. I reverted the base station back to 4.16.1.14 per provided instructions and the camera connected. I once again updated to 4.16.1.22 and again the camera would not connect. I reverted back to 4.16.1.14 and camera connected and I left it that way. Hope this helps.
John
Yes that is correct. I waited over an hour.
Hi @jef3680, thanks for the info. When you updated the base to .22 and WCO to .52 firmware, and found out the camera wouldnāt connect, did you try flipping the switch on the back of the camera at all? If so, did that help at all?
If possible, could you help us collect some firmware logs so we can look into the issue? It will need a microSD card. Hereās the instruction.
So two things, 1) a zipped log file attachment and 2) app log ID number.
Hi @imrockker, thank you for the info! Would you mind collecting some additional info for us to troubleshoot? Iāve posted the instruction in this thread.
The outdoor camera was already on 4.17.1.52 which works fine with base station software 4.16.1.14, but does not seem to work with base station software 4.16.1.22. I am not positive but I believe I did try turning the power off to the outdoor camera and then back on. Per your request here are the steps taken and file sent to you:
Attached is the Wyze camera log you requested. I used the following steps to obtain this
Camera on software 4.17.1.52
Base Station on software 4.16.1.14
Base Station software update available 4.16.1.22.
Updated Base Station to 4.16.1.22,
Wyze App ID V2.19.24
Waited 7 minutes
When I go to turn the camera on in the app, error message Application Failed and the cloud had a line through it
I turned the camera off waited 30 seconds, turned it back on and same results.
Took the base station software back to 4.16.1.14 and camera works again.
WyzeLi,
I received the third base station and it worked well (I held my breath while updating the firmware againā¦). I had to āreā link my cameras and everything seems to be working. I do seem to have an issue with whether or not the system recognizes my account as PLUS (i bought PLUS for all four cameras before the base station failed). Other than that everything finally seems to be working.
Next step is installing the home monitoring system.
Craig.
Hi @jef3680, I got your email and thank you so much for collecting the log for me. Weāll investigate the log files. Will get back to you.
Hi @craig.camelio, thanks for letting me know. Can you please elaborate on the Cam Plus issue you have? What is not working for you? We can take a look at that. 
@jef3680 Hello, we looked into your firmware log (thank you for sending it to us). The camera was not connected to the base station after the firmware update because the camera got the old config files and was not updated properly. We suspect that while the camera was firstly updating to .52 firmware, something interrupted the progress that the files were not loaded correctly and it could be flashing the firmware or flipping the switch. We couldnāt tell from the firmware log.
But this issue can be fixed by rebinding the outdoor camera.
May I ask what did you do to the camera when you found out the camera was not connected to the base station at the first firmware update attempt?
Thank you for you help. I updated the base again to .22, but this time I deleted the outdoor camera after the update and re-added it using the Wyse App and the camera worked with the latest software on both camera and base station.
The first time I tried updating the Base station, the camera I believe was already on firmware .52, after the base station was updated to .22 as I recall the camera would never connect, it kept showing the cloud with the line through it. I could only get it to connect after reverting the base station back to the previous software.
Thank you for the update! Weāll see if we can reproduce it ourselves. Thank you!
Unfortunately, my base station is friedā¦ Wyze should not update firmware on devices that donāt need it or devices that canāt be restored. Hard and soft reset does not work. My base station was fine, working perfectly.
Now I am stuck with a base station solid yellow light and wonāt do anything. Before anyone replies with āhow toā nothing is working to get it out of the BRICKED state.
I spent an hour with support on rolling back to 4.16.2.66 (January 18, 2022) . That did not work.
I had the same problem with a V2 cam over a year ago, and I rolled back the version and restored the camera. But, these base stations are unable to factory reset or hard restore.
I have one question for Wyzeā¦ WHY? You donāt need to update so much. Chill outā¦
I own 7 Wyze cams, 2 outdoor cams, the vacuum, lights, and A whole bunch moreā¦ I love Wyze products when they work and are not updated every other day.
This thing isnāt even heavy enough to be a paperweight. Thanks Wyze
If your base station bricked due to the update, contact support and they are supposed to replace it for you.
It sounds like those who are near their basestation/WCO can either change the firmware and/or the basestation. But what do we who live across the country going to do? I wonāt be back to this residence until November so I loose the use of this camera for 6 months. For you Wyze employees who monitor this forum PLEASE tell your development team to do more testing before sending out firmware updates. My bad for allowing an update when Iām not at the device location.
WCO firmware: 4.17.4.124
Base station firmware: 4.16.3.117