Good to know!!
Doesnāt sound as if this happened yet? Pity that it wonāt be fixed before the special enrollment period is even over.
I ended up just cancelling the Person Detection service. I figured Iād pay extra because I wanted to see it succeed, and even $3/mo is cheaper than most competitor services, butā¦ itās never worked. Iām not hard up for the $3/mo, but I think Wyze will need to basically offer it free to everyone for a while to rebuild confidence. At the moment, I donāt think Iām even willing to jump through troubleshooting hoops for it, I think itād need to ājust workā and not require any sign-up, enabling, etc effort.
Hmm, I finally joined the experiment and my person filters are still working with an ancient Android app version and a more up to date iOS app version. Of course that could change tomorrow with the end of the old so-called pilot.
I assume the bug exists only in the new version of the app (which is programmed to heavily tout CamPlus).
Fortunately, mine continues to work. Iām using the $0 option, and itās working fine so far.
It does struggle to recognize me sometimes if Iām not facing the camera, but 65% of the time itās fine. If I face the camera, it seems to be 100%.
I have Alexa notifications turned on, so Iām fully aware of when it works and when it does not.
It has detected my cat twice as a person, but thatās when heās up on his cat stand at people height.
I have the 2.14 version of the iOS app and can now filter for person detection without being prompted to sign up for CamPlus.
Thank you for informing, worked out great
El El miĆ©, 14 de oct. de 2020 a la(s) 09:57, AlbanyHDTV via Wyze Community <wyze@discoursemail.com> escribiĆ³:
Anyone else still having this? I have the new 2.14.35 app version and all my firmware is up to date. When i go to acct then services. I dont even have the option to turn person detection on. Iāve been charged for my 2nd month of name your price on the 23rd so i know im subscribed. Ive submitted a log. Its happening on all my devices. So frustrating because i can only use motion detection now and everything goes off. I want my PD back.
Well i changed my price to $0 since it wasnt working. Now thereās a pilot version of person detection under services. Wonder if it will last. I hope so!
Well here it is Dec. 6, 2020, I have been paying for PD for 3 months, all cameras enabled, one WCPan, 2-WCV2. Motion detection enabled on all 3, but in notifications there is no option to select Person Detection. There is an option for āWyze AI Detectionā is that the same thing? Iām about to cancel my ādonation.ā
iOS app, all up to dateā¦
My understanding is that AI detection is the new term that encompasses not only Person Detection, but forthcoming car, dog, package, etc. detection.
Gwen, Iām still having this issue. How do I resolve it? Iām on the current beta firmware and app.
I donāt know, what happened with me is that i changed the price back to $0 since it wasnāt working and somehow it started working again. Idk if the price change pushed the subscription through or something. Good luck