Wyze has a PROBLEM !!!
Indeed, the Wyze Alexa skill is flawed, very flawedâŚ
In the past Wyze had the audacity to tell me Amazon is responsible for these flaws in a program WYZE created!
https://www.amazon.com/dp/B08712X74K/ref=dp_cr_wdg_tit_rfb
This is Asus router I got to replace the isp provided one. Ive had nearly flawless performance since then. This is for 3 v3 cam, thermostat. Doorbell cam, 2 plugs, and HMS, plus around 15 or so other devices ( for your comparison).
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No matter who is at fault, Amazon or Wyze,
Wyze has a PROBLEM.
No matter who is the cause of the PROBLEM,
it will hurt the sales and reputation of the Wyze Company.
The name on the camera is Wyze, not Amazon.
âIt ainât my faultâ is the battle cry of LOSERS.
If âIt ainât my faultâ, then âI donât need to do anything.â WRONG.
Work on fixing the cause of the PROBLEM.
Wyze needs to âWISE UPâ.
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Never had to power cycle a single one of my V3 cameras. They all work extremely well. I do operate an enterprise grade network in my home with enterprise grade routers and multi-WAN so I am a bit unique there. I have seven V3 cameras, two security lights with two cameras each connected, and a pan camera. My only real complaint is my deadbolts are not Internet connectable.
Congratulations !!!
However, you are probably not the typical Wyze customer.
Thanks for your post.
Hey Bert!
So the ISP maybe tailored their service a bit to mesh with the Eero they then provide? Like Wyze is maybe doing with their impending router? 
Is that whatâs called âbridging?â Sounds like it, but donât know, never done it. What would be the advantage of that, I wonderâŚ
Is there a way to characterize how Eero support is different that earns an A+ ? Just way competent, great communicators �
In the mid 90s, with Dell CS, if you were willing to call in the wee hours, you could talk to some savvy cats, off-script, lots of fun.
Course many were becoming âDell Millionairesâ at the time which probably sweetened their mood considerably. 
I also have an Asus mesh setup, in addition to the mother node, Iâve 4 other satellite nodes of which 2 are setup as wireless and the other 2 as hardwired, for a total of 5.
My wi-fi reception is impeccable, despite the fact that I have 72 wi-fi devices all told connected to it, Iâve segregated the 2.4 and 5 ghz channels and have connected all 5 ghz capable devices which will function satisfactory on that channel, all others make do with 2.4 ghz.
In contrast Iâve 4 Reolink wireless cams, their performance and reliability is rock solid, unlike my Wyze cams, their performance is more miss than hit, pay for what you getâŚI suppose.
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Hello Peepeep:
You can call me anything you want. I will answer to Dax.
Replies embedded.
| peepeep
July 26 |
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Hey Dax! (Is that ok?
DachshundFan:
My Gigabit fiber internet connection came with a two-node Eero mesh network!
So the ISP maybe tailored their service a bit to mesh with the Eero they then provide? Like Wyze is maybe doing with their impending router?
I donât know if Wyse has a router coming out. If the router/WiFi combination is enough to provide fast Wifi throughout your residence, then that is great, and a mesh network may not be needed. I see many postings on Nextdoor with people having the standard combo unit, and areas far from the box gave spotty WiFi. They will tell you that their internet is slow. It is slow, but not because of the speed of their internet connection. I have helped some friends and neighbors add Eero mesh networks their internet speed improved hugely.
I agree with the person who said to use the ISP-supplied box to bring in the data and then go to your own WiFi network.
Is that whatâs called âbridging?â Sounds like it, but donât know, never done it. What would be the advantage of that, I wonderâŚ
See my comment above about providing improved coverage.
The most important thing I like about Eero is their technical support.
Is there a way to characterize how Eero support is different that yields an A+ ? Just way competent, great communicators �
It is rare to have to wait for support from Eero.
The first-level support people have more insights and knowledge than most level two people. They have no qualms about engaging level two if necessary.
Let me take a minute to tell you how I got to Eero. I had a firewall in-between my cablemodem and my Apple WiFI hardware. The Apple devices came with Apple management, and you could connect a disk to a USB port and make a slow NAS server or a fast target for Macintosh TimeMachine backups. You could also buy a Wifi device with a disk inside and have a backup appliance.
Apple got out of the WiFi business and my network was getting slow. The old firewall was the main culprit, but the Apple network hardware wasnât helping. It was also hard to do some network stuff on the Apple geat.
My brother bought a product from a company with a seven-letter name; the first letter is âNâ, and the product name has four letters and begins with âOâ. He wasnât using the router part of the box and didnât have problems.
I was using mine as a router, and I had major problems. I was using the router software. The internet connection to my computer would go away for a few seconds or a minute. This was bad because I depended on reliablle. fast internet service. I bought a cheap app to monitor my internet. I wanted to show it to Level 2 and see what they say.
The only way they would ALLOW me to get to level two was to do the following:
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factory reset and wipe the device and see if they still have problems (Making sure you stay lubricated with non-alcoholic cleaning fluids.
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Repeat the problem
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If the problem repeats, they send you a new unit that you show that the VOIP is stopping and starting
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And now you can talk to Level Two.
I didnât want to wait around or deal with this company. I heard about Eero from a friend high up in IT at a large software company. He started as a network architect. He told me to buy reman first-generation boxes because they were not that old, and my network was small,
The Eeros are still working great.
I have a friend with a three-story log house on the Illinois border with Wisconsin. The cablemodem with the built-in WiFi came into the house on the second floor, where the router was set up. Large areas of all the floors didnât get WiFi. He wanted to get a couple of Amazon Echos, do some smart home stuff, play music, and install some cameras. Heâs not that technical, and I live 2000 miles away. He hired the Geek Squad, and he is very happy.
I hope this explains why I feel that Eero has great service.
Cheers,
Bert
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Hey Bert!
Yeah, well, that certainly appeals. Thanks for the full explanation.
More in the next postâŚ
Line in
Modem
Firewall
Router
  Ethernet â
  WiFi *
Mesh nodes â *
Access point â
Extender *
 â Wired
 * Wireless
Is this the full cast of characters properly described?
Extenders have limitations (support fewer connected clients (~20) and can be a bandwidth âbottleneckâ)
Access points are less limited (more client capacity (~50) and no bottleneck)
Are mesh nodes the equivalent of âwireless access pointsâ?
Does âbridgingâ effectively reduce a combo WiFi router into a wired network âswitchâ (I.e., a bank of ethernet ports) passing the WiFi function to a separate device?
My setup:
Just experimenting with how to express the essential stuff coherently.
Mesh nodes are Wireless Access Points.
Mesh nodes can have zero or two ethernet ports
The master node is connected to the internet and to an ethernet switch that connects to wired mesh nodes and wired clients.
No Externders or stand-alone routers.
More later. I have to run.
No stand-alone firewall either.
I seem to only have issues with my V3 positioned outside / outdoor on the garage door casing. I have it mounted at the top in the middle of a 2-car door. I do have an extender in the garage. It is wired from USB in the ceiling across the opener to the camera, maybe 20 feet total. It was working mostly fine, then itâs not. It takes a long time to connect, and itâs not detecting motion or recording events, when I go to detection settings, i will sometimes not see an updated sensitivity level, or when i go to detection zone, i wonât see the zone, or the picture behind the zone. Again, this was mostly working 2 days ago. At least it was more reliable then it is now, which is nothing.
Iâve thought about trying to move the camera, so it isnât through the garage door, but not sure that would help. I do have a V2 outside, that Iâve thought of swapping the two and see what happens.
Any other pointers or hints?
The garage camâs wifi connection shows 2 of 3 bars. All other cams are 3 of 3.
I have 2 V2 and 3 V3 cameras, only one having issues is the V3 outside over the garage door. I have a V2 outside on the front porch, and a V2 and V3 inside. All are connected to a Netgear Orbi mesh router, connected through my ispâs modem/router. Again, the garage cam is connected through a tp-link extender at 2.4g, that is connected to the router at 5g.
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Hey James
Mount the v3 temporarily a few feet from the extender and test for a while is probably what Iâd do. If that doesnât fix it try using the standard short power cord and observe.
Anecdotally, I think I saw maybe @resist mention something similar with detection zone display being squirrelly just recently. Sometimes the best thing to do with stuff like that is chill for a week. It sometimes resolves itself (server side.)
Anyone else?
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might have figured out my issue. Seems i used a different USB Adapter that didnât have enough power for the camera. Now I feel dumb. As soon as i changed that out to the one that came with it, the camera detected motion.
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Weâre supposed to âchillâ for a week? Thatâs insanity when we rely on these cameraâs for security!
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@Resist !
You know what Iâm gonna say so Iâll just let my dumbass voice echo in the silence⌠
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And yet you still had to say something.
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You have an itch I canât scratch.
I accept your POV - I donât use the cams for security and have a much lower standard for performance.
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