Motion detection was turned off (under Event Recording/ Detects Motion). In Off-line recording (i.e., in environments where there is no internet connection, it’s not possible for the camera to send 12-second Events to the cloud.
According to the User Guide, the Record Events to SDcard feature is INDEPENDENT of the 12-second alert videos sent to the cloud. The User Guide says quite explicitly that “if you have motion detection turned off, you will still have clips saved to your microSD card when motion events occur”. That is in direct contradiction to your explanation.
So I’m totally confused about how recording to SDcard is supposed to work.
Here’s the section from the User Guide explaining MicroSD Card recording:
When you select Record events only, the camera will only record video if motion is detected.
How it works: The camera breaks the video feed into 1-minute increments. If motion is detected at any point within a 1-minute increment, that 1-minute increment is recorded to the microSD card. This means that the camera will record continuously when there is motion, and will not record when there is no motion detected.
Note that this is independent of the 12-second alert videos that are captured and stored on the cloud for 14 days based on the camera’s motion detection settings. The 12-second alert videos have a 5-minute cooldown period, so when there is constant motion the camera will record a 12-second alert video every 5 minutes and save that video to the cloud for 14 days. With a microSD card installed and set to Record events only, the camera will save video to the microSD card as long as motion is detected.
- Note: Alert Settings do not impact the Record events only setting. For example, if you have motion detection turned off, you will still have clips saved to your microSD card when motion events occur.