I only found the thread about the resistor R65, but I’m not personally familiar with it. @None was the one that measured the resistance and posted the information of the resistor being 5K. Here is the post:
2 Likes
I agree. Especially when Wyze offers free replacement for the cams with missing resistors.
1 Like
Hello, how can I submit the request for getting my replacement camera?
Take note, that I live in Guatemala city, Central America.
Thanks.
Wyze is not able to ship overseas at this time. You will need a US address to which to ship the replacement.
1 Like
@gabpsy, I’d recommend contacting our support team to see if you all can figure out a method for getting a replacement Wyze Cam to you.
Hi Wyze team.
I have two cameras and i discovered that one is affected by the R65 resistor .
I checked the MAC address and it showed that i am eligible for replacement.
I live in Poland and when i entered the address it was accepted by the system but i haven’t got any confirmation email that i will get the replacement.
In case i will not get it can you please tell me the resistor value that needs to be soldered to R65?
Best regards,
Ari
Hello @AriH and welcome to the community.
I am sorry you have been affected by this issue, let me tag one of the Wyze employees who can help you get it figured out, @UserCustomerGwen should be able to help you.
1 Like
Jason, many thanks.
There is no need as the issue is being taking care of by your customer support.
Best regards,
Ari
2 Likes
Hello, I have a friend that lives on Baltimore Maryland, he can receive my replacement and then arrange the way to send it to me. How can I proceed to get my cam?
Best regards.
Support said that they don’t have a timeline for that. Also the links seems to still work.
I hear that the team is fixing this now. 
4 Likes
This still isn’t fixed 
I know you guys have a lot on your plate, but should note after 2 days, it isn’t fixed.
I received confirmation that this was fixed on December 30th. Mind giving it a quick check for me?
2 Likes
It works now, thanks!
2 Likes
You’re welcome! Thanks for letting me know. 
3 Likes
How long does it take to receive the replacement camera? I had two that qualified as having the missing resistor. I have not seen either as I filled out the forms awhile ago at the same time one under my account and one for my parents account and neither of us have a received a replacement.
Oooh… This was a while ago. I’d recommend contacting customer support about this as the cameras should have shipped out last year.