Was this a random act that someone wanted to experiment and see what they could get away with?
I just signed up for the Beta program. Coincidence? Maybe a bored Tech with nothing to do late at night? If so, I would like to know. And I would like to know what Wyze has done to prevent it from happening to someone else. It would not be the first time a security camera employee stepped across the line.
It has me evaluating my choice of a security camera system. Could the same scenario have happened with a stand alone wired system?
Do I need to purchase another system? Until I get some definitive answers, I’ll be looking at all of my options.
I absolutely see a huge need for this. Being able to go into settings in your Wyze app and just change your wifi’s password is something that should be available to customers without us having to reset all out Wyze devices (which is tedious and time-consuming) I have used other security camera’s and I have seen this option in those camera’s settings where I could just change wifi password without having to go through the process all over again. For me, this Will save a lot of trouble since I sometimes have to change
wifi password due to my children loosing their ability to use the internet
It is beyond ridiculous that I have to reset every single one of my sixteen bulbs upon setting up a new network because Wyze’s engineers can’t be bothered to introduce simple network-switching functionality in their products. Beyond ridiculous.
Please hang 10 cameras up ladder-high around your building and require your Product team leaders to each reset the SSID/password on all of them after work each day before they leave to see if that team building exercise spawns any creative ideas on solving this problem that so many of us clearly find frustrating.
Security best practices say to change your ssid passwords regularly. Wyze current process does not support this use case easily. While you made it easy for initial setup, it fails at supporting security best practices.
This really is a simple fix for Wyze. I’m surprised that they haven’t implemented something yet. Why is this simple? They already have most of the needed code in place. When you go to your accounts and have it do a firmware check, it lists ALL Wyze devices. Update the primary phone app with the code to send to each device. On each device, when it is installed, have it record the primary phone MAC to handshake for authenticity and allow the SSID and Password changes. The reset on the device can continue to function as is. This way, on the primary phone app, you check “SSID and Password Update” and put in the new settings and then have the app update the devices. Since Wyze is becoming more security conscious, this really needs to happen so that if a user’s network is compromised, they can quickly make changes in minutes, with minimal labor.
Updating Wifi Details Without Having to Take Down Cams
Quick background - had to change my internet provider recently due to lack of service/support from provider, so now my V2s (qty 3) and V3 (qty 1) are not accessible through the app. The only way to update the wifi details is to reinstall - which is going to require climbing a ladder in Canada, in the winter. It’s been between -20•C and -35•C for a few weeks now (currently -25), not exactly the kind of weather you want to be climbing up and down ladders to reprogram cameras in. Is it possible to make this a feature within the app for ease of use and so northerners don’t break a leg trying to keep their cameras running?