Zone keeps running after system shut off

I have the wyze sprinkler online for three months. It setup quick and easy and has been a pleasure to use.

Yesterday, for the 3rd time, I received a call from my wife late morning telling me that the sprinklers were on.

My system is scheduled to run until 630 am on smart schedule.

Apparently, sometime a random zone stays on even after the system shuts it off.

Support has been no help.

Anyone with ideas or having/had the same problem a found a solution.

@john20
I am sorry this is happening. When you worked with support did they give you a ticket number? If this happens again can you also do a log right after and post the log number here.

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have sent several logs from the last occurrences.
They mail me a new unit I guess assuming something is bad with the current
The thing that gets me is that the zone that remains on is not the same as the previous occurrence.

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Wyze can only see the logs when you give them the number, check your email history or the log history in the wyze app and send the number here please.

Could you also get your ticket number please. It should be in the email from support.

Sorry. I cannot locate those emails

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Probably not convenient, but if you can catch a sprinkler zone running when it’s not programmed to be on, use a multi-meter and check to see that the timer is putting out 24ish volts AC on that zone that’s running. It’s possible that your problem could be in your valves, not turning off when they’re supposed to, but you say it’s not the same zone that’s running when it’s not supposed to?

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