Okay, Gwendolyn, you’ll find the WYZE email copied below my signature script. Should this fail, please do contact me via e-mail and I can send the notification from WYZE to you directly, titled “Thank you for submitting this log. What’s next:” dated Wed, Apr 7, 3:10 PM from firstname.lastname@example.org and assigned 176671. (All details copied & pasted below in the interest of accuracy.)
I appreciate the response and I have hope for the first time in a while that the feature I bought this particular product for is going to work! Stellar!
Matthew R. Wiltse
Wed, Apr 7, 3:10 PM
Please note that this email address is not monitored. If you currently have an open ticket with a Wyze Wizard, please reply back to that ticket with this ticket number 176671. This will help us get your log to the right place.
Don’t have a ticket open with us? Please reach out to our support team by visiting https://support.wyzecam.com and clicking the Support button on the bottom right. You’ll be able to browse our support content, and reach out to our Wizards team directly for additional help.
Thank you for being a part of Wyze.
The Wyze Team
[Mod Edit] Removed personal email for privacy and security purposes.