I own 2 Wyze cameras that work great. Just bought a 3rd camera and its having the same issues outlined in this thread. It has the latest firmware. I can connect to it remotely and see the live feed. It properly detects motion while watching the live feed (illustrated by the green boxes). It has yet to send a single motion alert notification even after multiple resets, hard boots, etc. Sensitivity is 100% and I can sit and wave it at to no avail. This is a deal breaker Wzye.
Before you decide that it is a deal breaker I would get support involved, you have 3 working properly which means I doubt it is an issue of a setting since you know what the settings need to be. Time to get support involved in case it is defective.
Good point. I’ll definitely reach out the support. Unfortunately this isn’t the only detection issue I’ve experienced with the Wyze cams over the years. I have first hand proof that my “good” cams only catch motion events around ~90% of the time – while armed and even when there hasn’t been an event for hours. Thats a topic for another thread though
Same issue. Recently purchased v2 does not detect motion, so no alerts. Been exchanging emails with support. No resolution yet.
Same here, but it’s so sad no one still has a clear answer for this issue.
Any progress? Here’s my experience with my brand new cam:
I turned on motion detection and set notifications immediately after setting up the camera. I received motion notifications and event recordings for about two days. Then the camera stopped recognizing motion. I am signed up for the free person detection trial, which is still active.
I did not change any settings.
Person detection is not a trial it is always free, do you mean you signed up for the free trial of CMC ‘Complete Motion Capture’?
What I would do is toggle off the settings and then toggle them back on and see if that makes a difference.
A post was merged into an existing topic: Wyze app 2.9.x beta for V2 and Pan (02/26/2020)