WyzeCam V2 - Live Stream feed has green discoloration all over the image

support

#1

When I do a live stream on my WyzeCam v2, the image displayed on my iPhone X is surrounded by green horizontal lines all over the screen. (please see the attached video and picture). This was happening on one camera so I had Amazon send me a new one to replace that bad one and after about a day, the new one started to exhibit the same behavior.

This is happening whether I put the camera inside my home or if I have it outside.

Has anyone else had this issue and if so were you able to resolve it?

Thanks in advance,

Chris

IMG_4554.jpg


#2

Yes, I’m having the same issue. The entire image is green. I’ve tried power cycling several times, leaving it off to cool down for a bit, firmware doesn’t appear to be downgradeable.

I’m going to return it through Amazon and get another one. I hope it’s better.


#3

goneballistic, thanks for replying. I too am returning the defective camera through Amazon and should be receiving my new one today. I hope I don’t see this issue with the new wyzecam.