Hi my name is CJ and I live in Monteal. I am an ismartalarm user, strangely, the company owners inCalifornia, have Chinese names. Now, for months my cameras didnt work, then in Feb 12, 2019 their servers crashed, or something. Now many users cant use our CUBE ONE, so that is like the engine of all the cameras, sensors, remote tag etc
A month or so ago i told them i was taking them to the Attorney General, and they sent me not a refund but a new camera, called the iCamera Keep Pro, it looks strangely close to yours, at Wyze. Now, the camera is pretty, fancy, pans about but doesnt pan correctly, It forces itself into a corner, where it cant record from, obviously.
Then i noticed that it kept telling me that there was no SD micro card in it, even though I had one in there. So, I just remove and reinstall. Today it happened again, but when I went to insert it, it just Fell inside the camera!!
Now you might be wondering why I am telling you this, well I realized that the Spot camera and the icamera keep and iCamera KEEP Pro that ismartalarm sells looks JUST LIKE THE CAMERAS WYZE sells, at a much higher prices.
We are being duped. THe color black and white thingy, it has nothing to do with the night settings or IR settings, IT JUST DOESNT WORK CORRECTLY.
Ismartalarm products are made in China, so I assume that the software is also, but both ismart alarm and Wyze say that though their cameras Look Similar,the software is different, but I dontbelieve that, and why? Because Wyze users (i created an account and read the forums) and ismartalarm users have the SAME IDENTICAL ISSUES with their cameras.
Now, today, i lost my sd card inside the camera and i dont think I can get into that camera so I am out 30$ cause I live in Canada and I had a quality micro SD card, and not a cheap one, and I am out the free camera and wouldhave to spend 199$ OR 100$ for a new iCamera KEEP Pro camera because that it how much it costs, regular price and the on sale price.
So, let your friends at Wyze know. It is clear that Wyze is in China because all the team leaders are Chinese, but ismartalarm claims they are based in California, but I dontknow if i can trust anything they say now. Also, there are some very real vulnerabilities that were found in the ismart alarm sofware, and Im sure that those issues are also in the products at Wyze.
To find out or read about the two reports in 2017 and 2018, just do a search for, Vulnerabilities found in ismartalarm CUBE ONE.