WyzeCam becoming more & more unusable?

You have to install TestFlight application. After, follow these steps.

image
image

2.26.21 works fine with my iPhone 6 Plus. 2.27.xx must have the same issue.

1 Like

Rats! I cannot install testflight, since it requires IOS version 13 or higher, and I only have 12.5.5, since my iphone 6 will not allow me to install that high a version of IOS.

Catch22 if I ever saw one!!!
Help!

1 Like

This actually is not true. I have been running a Mesh Network for sometime now. I have had no issues with the 2.4 and 5 being on one SSID.

1 Like

The TestFlight application is already installed for a long time on my old iPhone but I did not know it requires iOS13 now… At that point, I don’t think you have another alternative, sorry. I have tagged @WyzeBaohua to report this problem. Hope they will fix the 2.27.xx released to work with your phone.

Thanks for trying, Gyzmo. Hopefully, WyzeBaohua will be able to solve my dilemma.

1 Like

Perhaps they bumped up the requirements by another OS version?

1 Like

It is possible but I didn’t heard anything about it.:face_with_monocle:
I should have tested the RC 2.27.xx beta version on my old iPhone 6+. I could have reported the problem. For the next ones, I will do it. It’s a shame for those who can no longer use the app on iOS12. When you know it ahead of time, you can prepare. We will see very quickly if they forgot the code for this version or if it is wanted.

1 Like
1 Like

image for an answer?

https://vimeo.com/524222977

(Suggested ‘on hold’ tune.)

I appreciate your help. I tried thiis during my 2 phone caalls to cust serv. Toggling back and forth= no change, remove and re-install camera =no change. Still have only B&W.
The disenchantment (unhappy) I have is due to the fact: cameras worked well and in color before the last update in November 2021 and are now rendered defective. Wyze wants to distance itself instead of providing good customer service for a problem they created.

[quote="WyzeBaohua, post:34, topic:208090, full:true"]
Sorry for the trouble. Could you please submit a log and send me a screenshot about the HMS page on 2.27.32? Thank you.
[/quote]

![image|281x500](upload://mK10MzKVTsA5kw8OjSHkESkVwgZ.png)

Thanks @spamoni I have the Deco X60s and now that I think about it, they could be the root of the problem too. I’ll try getting a router like the one you suggest or another model to see how it works.

1 Like

Per @spamoni ’s suggestion, I updated my Wi-Fi routers at work to the ASUS RT-AX86U and my home router to the dual unit ASUS AiMesh ZenWiFi XD6 with an Ethernet as the connector between both routers and boy, the video from my Wyze cams are back to being smooth again at work and at home!

I also set up a guest network that is 2.4Ghz only for the Wyze cams as I figured it might help the cans as well not having the 5Ghz with the same SSID.

But anyway, I’m back to having smooth video with the Wyze cams. Turns out even with an updated WiFi 6 Deco router system, it just couldn’t handle streaming the video very smoothly of the Wyze Cams. Not sure if that’s a design flaw in the Wyze Cams as those deco routers handled every other video stream like a champ, NetFlix, youtube, even streaming out to youtube, etc,

So, if you have crappy performance from your wyzecams, your router is very likely the place where you can solve the issue quickly and easily, by replacing it with a better performing router.

4 Likes

That was my finding as well. I now have my Deco x60’s in the closet back in the box. It is a shame as they are nice devices, but just could not handle the camera streams.

Glad it worked out for you.

I had a similar experience. I finally upgraded to that same Asus mesh router at @spamoni suggestion and things connect so much better than they used to. I love it. :slight_smile:

Kind of an expensive solution at just under $400 isn’t it? :thinking:

1 Like

Don’t be so negative. Here’s some fake cash:

:dollar: :moneybag: :money_with_wings: :money_mouth_face:

Yea, 399 for the XT8 and 329 for the XD6. But it is worth it for peace of mind. :slight_smile:

I actually got the XT8 for the 329 price when it was on sale.

Considering I have nearly 200 devices using my Internet constantly now, and I now have 1Gbps up and down…I needed a fairly high end reliable mesh router to handle the extreme load and be able to broadcast a 1Gbps bandwidth. I’m sure most people will be fine with less expensive solutions though, especially since few people need speeds up to 1Gbps like I did.

I guess the point is that when I finally got a router that fit my needs all my devices worked great. I’m sure there are tons that would work just as well, but I can only vouch for the one I actually tried. :slight_smile:

Don’t fight it, @spamoni , scratch that itch for the new new and help a brother out… :wink: