I have also been seeing much poorer performance over the last few weeks. I’ve a group setup on an internet (w/ 30down/10up and 73Mbps internal) of about 6 active cams and often when I call it up it takes a while, 10 seconds or more, usually I’ll go into individual cams so it will lock in. Before they locked in in a couple seconds.
I’m used to poor performance like this at my Mississippi site, but there I only have 6 down/0.6 up (and 32 Mbps internal if I recall correctly) on a GOOD day.
So you are saying that Wyzecam has nothing to do with the delivery of the video playback? I know that the video playback comes from the cameras, but are you sure they don’t route through Wyzecam servers on the way to us?
You know what i have noticed the same issue and i have 3 camera issues
1- won’t connect period
2- Shows up as offline turn off in the app but when i click on it. it shows the cam on and then in the app, it shows up as off again
3- Outdoor cam can record period to SD cards
Mostly i have noticed for the past month and so. so so many updates and cameras are totally useless and i spend so much time trying to troubleshoot them instead of just plugin and playing and moving on.
Plus i notice since 2021 Wyze is making us pay more and more for services but the actual products dont even work with so many updates they push and break the camera to point of now they are trash.
I am thinking to look for other brand cammera that actually work then wyze to be honest i have 8 cammera and scale from this company and i just order the car i hope i did not make big mistake buying the car with battery
Wow interesting we currently manage over 57 cameras at over 12 sites,and when we do a firmware upgrade and all of them in over 2 years we have not lost any cameras and our managed customers camera systems with no issues found,and yes a mix of V2,V3,wireless outdoor and PTZ V1,and PTZ V2
I’m using a single CAM V3 with CAM Plus. For the first couple of months, all video played smoothly, both from recorded events and SD card, pretty much as you describe yours.
About 3 weeks ago, all video playback became nearly unusable as it would play for several seconds, and then pause for additional loading. This would happen multiple times during the playback of very short videos, some as short as only 30 seconds or so. I’ve also noticed that event notifications are now often delayed before showing up on my phone.
There is a fact known to marketers that if one person makes a complaint about a product, there are 10 others who just grin and bear it without saying anything at all. Hopefully WYZE can do the math on these forum posts.
I’m pretty sure that event recordings ARE stored on WYZE servers where they are deleted after 14 days unless first deleted by their owners. I believe that playback of those events DOES require their servers.
Have you done a hard reboot boot of camera,and have you singed out of your app,and then sign back in? I asked our service technicians and they told me that all of our cameras and the customers systems that we managed are just fine.so with that said looks like your issue is on your end…our technician told me to make sure the phone has the current app firmware as well as android/Apple updates,and do a hard re boot of our router/wifi system so it can clear out the old data,cash