I’ve been a WyzeCam user since V1 and have multiple cameras (6 at my office and 6 at home), mostly V3 cams with SD cards in all of them, I have the Wyze Monitoring alarm at the office.
I have gigabit up and down internet at home and 1/2 gig and 40Mbps up at work.
I used to be able to power up the app on my iPhone and watch people live at the office or at home and quickly view playback via the SD card, etc.
Lately it seems that 99% of the time I can’t get the video to run on most of the cameras. I have to reboot the app a few times. Then I get a little bit of jerky motion then it goes to zero again. I can barely make SD playback work anymore as it mostly just freezes.
Sometimes I can get the cameras to work, but they are not as smooth as they were when I first set up the systems and they worked great for the first year or so, but lately they have degraded in performance so much, I’m finding them increasingly unusable.
This happens at home and the office. It’s starting to make me wonder if it’s WyzeCam themselves that’s the problem. Maybe their servers are too overloaded? Maybe they are so focused on making other products cameras aren’t their main thing anymore?
Is anyone else out there experiencing a similar degradation in performance?
Is anyone NOT experiencing bad performance? Things are still smooth?
I need to get to the bottom of this (is it WyzeCam causing the problems or is it me in 2 completely different locations with different internet providers causing the problem?) otherwise I’m going to have to look for another solution.
I miss showing off the system to my friends. Look at the smooth video playback. Look I can go back days to see if someone left an item at the studio. I can’t do that anymore.
Everything is always updated to the latest firmware, etc.
I’d like to solve this as I invested heavily in Wyze and I’d like to keep using them. If others still get great performance than I’ll know it’s me and I have to fix something on my end. But if most people are seeing a degradation in performance then I’ll know that it’s not me.
Thanks so much!
Update: I think I’ve arrived at a solution here in this new post I just posted: Solution to video not playing back smoothly