Ever since I updated the wyzecam app v2 (even with the latest version 2.1.27) on my Android phone, I’ve had issues with the old app freezing on my Android tablet. I have the latest firmware too on the wyzecam v1. The old wyze app on my tablet automatically closed out of a live stream on my tablet when I get a push alert notification on my phone. Even without a push notification, it says refresh list failed on my tablet and closed out the live stream on my tablet after only a few minutes.
Before app v2, I had none of these issues. I submitted logs and a ticket and they said I should update to the new app on my other device. However, when I tried to update to the new app on the tablet it says I cannot install it because it is no longer compatible.
They also said “When you use the same account on two devices it kicks other device off. There can be only one primary device at a time.”
I’ve always used the wyzecam app on several devices before v2 and I didn’t have any major issues with it kicking me out of the second device. I don’t see why they would make it an issue on the new app.
Can anyone fix this with the next update? I would like to use the latest app on my phone if possible but I can’t because it messes up my tablet app. Also, why would they make the tablet incompatible when it used to be compatible?