Same here. The Watch47 is flaky and the Wyze support is inept. They completely managed to cool me off of Wyze products (and I owe a dozen or so, many already gathering dust).
In a nutshell Watch47 is a beta device at best. It works as a watch and a calendar. Most other functions, do not work reliably and there are two sources:
- hardware functions, like sleep monitor are unreliable (e.g., watch showing me no sleep data or 3 hrs of sleep after I slept for 7hrs with the watch on my wrist and the phone by my side, or 100 steps after the whole day of activity, etc.).
- software (notifications, weather, etc.) depend on the Wyze app figuring out that bluetooth is on, which it apparently can’t do with any consistency (you’re forced to open the app, wait until it realizes that the bluetooth is on and connects; only to regularly drop off the connection later).
Additionally (and this could be my particular device, but I can’t tell since they keep refusing to give me a replacement, despite a “one year manufacturer’s warranty”), the watch seems to reset itself every once in a while (buzzes, flashes the green wyze logo, then shows the watch face again).
I submitted a bunch of tickets and logs and engaged in a back and forth with the support, hoping that someone will offer to replace a defective watch (maybe a different device will actually work?) but that turned to be a total waste of time. The straw that broek the camel’s back for me was when Wyze support insisted that i send them a video of the device randomly resetting itself!? They seriously want me to capture a completely random event (I am amused just thinking how they imagine this taking place: you’re supposed to sit there with a camera pointed at your wrist until the random even occurs
To top it all off, Wyze solicited my review for Watch47, and when I gave them a negative review, they took it down!