Hi Folks, not sure if anybody else is seeing this strange problem. Got my Wyze video doorbell and went through the installation process. Doorbell is powered, flashing yellow, but after reading the QR code generated on my phone, it always says “QR code incorrect” and starts flashing blue and stays there. I’ve tried multiple different mobile devices (ios/android, phone/tablet), multiple different wireless networks (home, cellphone hotspot, guest network, etc), but I simply cannot get pass this step. Filed a support ticket but wanted to check if anybody has any tips/tricks to share. The camera can scan the QR code, it just keeps telling me the QR code is incorrect.
And BTW, I have installed the monitoring systems - motion and door sensors all connected to the same network and router with no issuse. I removed the ring doordell which was installed 3 years ago to the same network, worked with no issues. I removed the ring door bell to replace with Wyze, running into issues and I have no doorbell now It sucks to have no live support.
Wyze support page recommends to update firmware using the app. How does one update firmware the device is not shown in the app.
Not sure if any one had faced a similar issue and have it resolved.