So I got my Wyze Thermostat installed and functioning today only to find one major annoyance. Wyze bragged on this wheel so so so much. I am coming from Nest which has a smooth, silent turning mechanism. I don’t mind the click, click of this wheel as it will be nice to have incremental control at that level.
The problem is, every 3-4 clicks I also hear a scraping noise. It isn’t right. It shouldn’t be there. It can’t be intentional. Does anyone else have this issue. If this is a part of the device, can someone at Wyze explain why? If not, wouldn’t this require a replacement device (not the mounting plate or anything else, just he thermostat itself.