I’m having similar issues with the app and saving settings. I ensure the app saves it, and then I go back and double check and sometimes the settings (temp) are defaulted to what they were when I set up the thermostat originally, not to what I revised them to.
For example last evening I made sure everything was set to 70 degrees for heat during sleep mode. Woke up and it was 67 temp on the thermostat and had defaulted to the original values of being 68 for sleep. Very frustrating. Might have to uninstall the thermostat and leave a very bad review unless they issue a software fix / firmware fix ASAP. Not going to keep waking up cold in my house for much longer. Not tolerable. This is different than WYZE cams which if they don’t work or have problems, no big deal in terms of life comfort and family complaints. A thermostat NEEDS to operate properly from the start.
I’ve also noticed this issue/error when attempting to change my location settings (street, city state). It sometimes doesn’t save or defaults to what was inputted during first setup, not to what I’ve modified them to.
Please fix ASAP.