I received my wyze thermostat today and followed the instructions as provided by wyze. Unfortunately once I got to putting on the thermostat it did not power up. I have reseeded the wires cutting them fresh etc to ensure a good fit. But the thermostat doesn’t seem to be receiving power.
This is my original thermostat . The app instructed me to
I’m not really sure where I should go from here. My original thermostat is an older model with batteries I suspect this new one isn’t receiving power as it is intended to.
I have an ac unit in the yard and this in my attic.
Wyze doesn’t really have good troubleshooting options at this step so I am stuck.
Thanks in advanced. I can provide more pics if they will help solve this issue.