Wyze Thermostat Firmware 1.2.1 Released - 5/4/22

Wyze Thermostat firmware 1.2.1 is releasing today with improved processor sync performance, better Wi-Fi offline reporting performance, and we fixed a bug that could cause a disconnection after updating firmware. :wind_face:

Read our Release Notes:

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Installed and has been working like a champ. Will continue to test.

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NOT HAPPY! :rage:

Firmware updates should NOT be mandatory!

I purposely wait to update my firmware because of Wyze’s highly publicized and prolific history of releasing very buggy and downright detrimental firmware. I wait to read feedback about any problems with the PR.

However, in the case with this FW update, I am prohibited from using the app to control the thermostat unless I drink the koolaid and update. There is no bypass, there is no maybe later, there is no cancel. If I don’t update, I am locked out of app control for the T-stat. Every time I open the T-stat I get that message and cannot access any settings.

Why? That’s what I want Wyze to answer. What is so critically important about this update that I can’t access the old FW UI thru the app without updating?

This one is super important because it fixes a bug that caused the thermostat to stop working in some cases. It also addresses issues we’ve seen pretty prevalently regarding offline reporting. Generally, we try to give time for everyone to update when it’s right for them. I’ll give the team feedback about this. I hadn’t heard about this popup before this.

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Thank you for the response. I will continue to wait until it is critically necessary for me to update. I have a room sensor on order, so it will probably be sooner rather than later that I am forced to update.

However, my T-stat was working as designed with no problems so 'if it ain’t broke.

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Downloaded and installed this morning without issue. Can you please explain what “improved processor sync performance, better Wi-Fi offline reporting performance,” means?

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Happy to help! @SlabSlayer, I gave some recommendations to the team based on this feedback and I’m glad you brought it up. While I do think that this update is important and that we should make sure folks update, I agree that you all should have had a chance to decide the timing before we got this pushy with it. :slight_smile:

@broadbentr, there were issues with Wi-Fi status not updating appropriately and disconnection issues. Those are sections dealing with those. So you should see improved connectivity and better recognition for if connectivity drops. I don’t think you’d see much change from your end with the processor sync performance just because those changes tend to be less obvious to an end user.

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I agree with SlabSlayer’s NOT HAPPY! post, and want to add my 2 cents.

I have multiple Wyse devices, thermostats included, Many of them are located in an unoccupied home that’s 400 miles away. I cringe at having to do upgrades remotely because of the very real chance of something going wrong and having to make a two day unplanned trip to fix it. I’ve had plugs and cams go offline after upgrades and had to drive out there to get them working again, it’s a real problem.

Now I can’t access the thermostat in that second home unless I take a chance and upgrade it. If I click on the thermostat in the app, just to check the temp, I get the “Firmware Upgrade Required” popup and the app freezes! There is no option to not upgrade and return to the home screen. I have to force stop the app and restart it to recover.

That thermostat has been working flawlessly with FW version 1.1.7 for over 5 months. I am going to leave it running with that version, even though it’s now crippled, until I can schedule a trip out there, at least another month.

Forced Upgrades are a bad idea! At the very least, give us advanced warning and a date when it will be forced on us, along with the reason why.

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