When I walk by I see this? The screen lights up but I am not seeing a temp. Any idea?
I believe this is what it should look like, but I can’t seem to find a setting.
I don’t believe there is a setting. It has a PIR sensor to wake the display and show the current temp. If yours is not working, it may be defective and you should contact support. I see you knob still has the protective film, I don’t recall, is there a film on the rest of the thermostat?
Just on the knob. The rest of the film is off. It was working. I have taken it off the wall to reboot it and that has solved the problem - for now!