Wyze spotlight not turning on with motion

Just got the wyze cam v3 and spotlight in the mail today, used both the outdoor adapter and the one that came with the camera to make sure it wasnt a power issue. it will not auto turn on when it detects motion at all. Any suggestions at all on what’s going on? it comes on just fine when I manually turn it on or if i create a rule stating when motion is detected turn on spotlight. But it will not turn on automatically like its suppose to within the spotlight settings. I have attached a file with my spotlight settings. with these settings like this it will not trigger and turn on when it detects motion unless i force it via a rule. any help or advice would be appreciated.

NOTE: Firmware is up to date on both camera and app so thats not an issue.

Open your camera settings and go to Event recording. Make sure that “Detects Motion” is toggled on.

If it is off, this would be the reason it’s not working.

If you are still having problems, try contacting support and they can walk through some other troubleshooting steps, or worst case scenario possibly send a replacement if needed.

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