Wyze sensor stuck in “motion”

Hi all.

I have 2 porch lights. And I have a motion sensor near the front door so whenever motion is detected it turns on the light. Then after Motion clears it turns it off.

For the past 4 days I’ve noticing once I power on the porch lights. I move in front of the sensor, that little flashing red light on it to say that it saw motion does
Not work anymore. It’s now stuck in “motion in progress forever when it sees motion, and now my lights never turn off cuz m my motion sensor is stuck in “motion in progress”

Hi @haddad_287 It is a possibility that the battery is dead. You could try uninstalling/reinstalling the battery to see if it responds. You will need to reconnect it afterwards.

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It’s a brand new wyze sensor that is 1 week old, is this how often the battery dies?

With normal use the battery should last 12 months. No, the battery should not be dead that is a week old.
However, did you try uninstalling/reinstalling the battery to see if it responds? This may be a replacement case. I advise to contact support if this doesn’t work.

If you can’t get the help you need here on the forum, you can submit a request for support. They will take care of it for you. :slightly_smiling_face:

Submit a Request

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I agree take battery out for 10-15 seconds , put it back in , see if it helps

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The other option to try is reset the bridge. How far is you bridge from the sensor? Is it in a direct line of site?

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My bridge is not in line with the sensor. It’s maybe about 3-4 meters away? It’s not that far. It’s been working perfectly since day 1 but not it keeps ok staying in motion.
Is this a fault from the wyze sensor?

That did not help

That doesn’t sound good. I would go ahead and submit a request if you haven’t already done so. The sensor may be bad and they can replace it for you.

Submit Request

I just received the sensors and am having the same problem…the motion is stuck on. Sometimes it works and sometimes it doesn’t. These don’t seem very reliable. I emailed Wyze and they were not helpful. Anyone else having this problem?