Hello. I submitted a support request a week ago and have not heard anything back yet. Hoping maybe somebody has something I can try to get my sensors to connect. Ticket 218257 if there is any Wyze staff here.
My bridge seems to be functioning normally (sold blue led, flashing blue when ‘pairing’). Niether the contact sensors nor the motion sensor will connect to my bridge for initial setup, on either of my 2 Pan cams. I’ve tried removing the batteries on each sensor and still nothing. The connection phase times out every time. Can anyone offer anything else to try? I really want these to work.
Camera firmware is up to date
App is up to date
Sensors have good batteries & they flash with the pin inserted