@marksavides, have two posts for you. Another OP was having issues with the hub and home monitoring setup and was able to get thru it by deleting the Hub and reinstalling it. Take a look. Perhaps you can reply or DM to them to discuss similarities in your situations.
May not be exactly what you are dealing with, but might have some insight there.
Also, definitely post a reply to Gwendolyn on the Fix it Friday Topic with the info requested and logs so they can drill down to the root of the issues: