I feel like an idiot and I am hoping that someone can help me. Our Wyze Sense came in today and I cannot get it to connect, I have been trying for over an hour. Here is all the info I can give you to help:
Wyze Cam 2 Firmware Version is: 126.96.36.199
According to the Google Play Store my app is up to date.
Our apartment complex has a community internet plan with Spectrum, so if the Bridge or the Sense have a MAC address, I would need that so I can tell my device manager to accept it.
The bridge is connect on the back with a solid blue light.
I go to Add A Product, Wyze Contact Sensor, I click on the Cam where the Bridge is, it says Right Bridge Is Ready To Be Connected, I use the pin and put it in the reset hole of the sense until the light blinks 3 times, I take the pin out…and then nothing.
I have taken the bridge out and let it set for 30 seconds and then connect it again.
I have taken the battery out of the Sense and put it back in.
Nothing is helping. Help
Like I said, if it connects to the internet I would need the MAC address so I can add it to my devices.