Just had all four of the spare contacts I purchased in June fail out of box.
I had purchased a set of contacts and four motions as back ups/ future deploys.
Had an installed contact fail to initialize after replacing the battery, so I went to my reserves. All four failed to install (5 flashes).
Here I thought four backups were going to have me covered for the foreseeable…
Soundslike you got the BadBox!
I would suggest you contact Wyze Support or call and talk to them.
+1-206-339-9646
Monday - Friday 5 am - 6 pm PT
Saturday 8 am - 4 pm PT
Detail what you have already tried up front to save time. If they can’t help and you are still under warranty they should replace it.
I have recently had good luck using the phone contact method. Response time was fast and people were sharp.