People. A wise man once said… when the horse is dead, dismount.
There is nothing any of us can do to resolve this issue other than encourage each and every person to open a support ticket and demand resolution.
The continual grasping at straws displayed here is painful to continue to watch, with no light at the end of the tunnel in sight. If I read another example of, “…and it’s now working again. We’ll see how long it does …” I’ll spew burrito chunks
I’d like to recommend we shift the discussion from flailing troubleshooting efforts to posting the latest updates from our open support tickets.
Mine was closed, and so I will open a new one up first thing Monday and won’t accept “we’ll look into it but don’t expect a direct answer” non answer, and suggest all do the same.