To be honest, I unfortunately would not count on a resolution within 30 days. I’ve been here for more than a year and a half and these type of posts about sensors have been a regular thing since they were released. I don’t think Wyze does any development with the sensors and they are what they are. It seems for many, they work mostly, but for some they never work right and I haven’t seen anything from Wyze that they’ve even identified the problem for those people. I’ve had a mostly decent experience with the sensors. They do go down or have delays more frequently than I think they should along with general Wyze notifications. Usually Wyze pops into the forum and says it’s due to Amazon server maintenance.
In the beginning when the sensors were first released, I had problems getting them to work at all for more than a short time. What I found with help from other posts here in the forum that worked for me were two main issues. The first was using a higher wattage power supply when I had the bridge in a Pan Cam. That helped, but I still had to reboot fairly often. What finally helped the most was moving the bridge from the Pan to a V2. That was like a year ago I think. I almost never have to reboot now for sensors and haven’t since I made the switch. Any problems I have now is on the Wyze server end like the so-called Amazon server maintenance. I even have a contact sensor on my mailbox over 75 feet away with the bridge on a camera that’s indoors and Alexa announces my mail is here every day. Except for battery changes, that sensor and routine has been running for over a year except when there’s server issues.