WYZE scale not showing on every iOS device

My wife and I have a total of 5 iOS devices (3 iPads and 2 XS Max smartphones)

All 14 WYZE cameras and the scale show on the WYZE app on all the devices except my wife’s smartphone. Her smartphone does not have the scale on the list. On her smartphone there is no option to add the scale. One of the iPads is hers and is registered to the same account she uses on the smartphone with Apple and the scale is on that list.

What piece of the puzzle am I missing?

Check the version of the app on the one not showing the scale vs the one showing the scale. That would be the first thing to check. If the one not showing the scale is not up to date that could be why.

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That was it! Thank you!

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