Wyze Scale - Hopes Shattered

Popping by to check in! Is everything all set with customer support?

I’m so glad that your wife is okay. :slight_smile:

Hi Gwendolyn,

Hoping they can get it resolved soon. They said they’re having trouble shipping to my US DPO address, but it’s the same one I’ve used for multiple orders. Maybe they can just credit my account instead, and I can re-order?

Ticket is 643125

Thanks for the help!

Derek

I’ll poke my nose in! Thanks for letting me know and I’m glad I checked in. :slight_smile:

Mine just shattered too!

Welcome Ablue222000 and yikes!!! I hope you’re ok! Please call Wyze Customer Support to see about a replacement:

(206) 339-9646
Available Monday - Friday 5 am - 6 pm PT
Saturday 8 am - 4 pm PT

Same issue. Shattered by a tap.