I have 2 wyze cam pan in my home and both of them are expirencing horrible distortion whenever I try to speak through them from my phone or my wife’s phone. They are both updated and functuon fine besides. I cant find any help online either.
Welcome to the Wyze community @oatmealman1!
When your talking through the camera, make sure that your not too close or else you’ll cause feedback and echoing. Check o make sure that your phone’s mic I working properly.
You may also want to try power cycling the cameras.
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwjYDIfTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkiXmh0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzExMjg3OTItSG93LXRvLXBvd2VyLWN5Y2xlLXRoZS1jYW1lcmEtBjsHVDoOc2VhcmNoX2lkSSIpOTdmODZjOGMtM2Y0Mi00NGZkLWE5ZjQtMDI4ODJjODUzZDk1BjsHRjoJcmFua2kH--17b90d0d170df1b11f50aed86ee8f24dc31274a5
If all of the above doesn’t work, try a factory reset.
https://support.wyzecam.com/hc/en-us/search/click?data=BAh7CjoHaWRsKwhfeozTUwA6CXR5cGVJIgxhcnRpY2xlBjoGRVQ6CHVybEkib2h0dHBzOi8vc3VwcG9ydC53eXplY2FtLmNvbS9oYy9lbi11cy9hcnRpY2xlcy8zNjAwMzE0ODQ1MTEtSG93LXRvLWZhY3RvcnktcmVzZXQteW91ci1XeXplLUNhbS12MS12Mi1vci1QYW4GOwdUOg5zZWFyY2hfaWRJIikwM2Y4NDljMC1mNDhlLTRmNjYtOGRiNC01NWMxN2ZkZTY0NDQGOwdGOglyYW5raQY%3D--9bf2e80e8912747604c8cb4cabba88a3359d2e50
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I have the same problem on pan cams. Brand new, all updates done. not near the speaker. I don’t see answers anywhere here. Support is continually busy and can’t get thru. Worthless speakers.