I have a package I have been waiting on. Wyze created the shipping label for it and FedEx picked it up the very next morning from the Wyze warehouse. It made it all the way across the country in record time only to sit at a FedEx facility 15 miles from my house, missing the scheduled delivery date.
Yes, Wyze has made the decision to partner with the Dollar Tree of shipping carriers so that it can provide cheap shipping to users. But, you get what you pay for. Cheap is… Cheap, not always effective, productive or efficient. Just Cheap.
Is regular and predictable failure by FedEx Wyze’s fault? No.
Should Wyze partner with a more reputable carrier? Yes.
But where should these complaints be going? FedEx is the company dropping the ball. Complaints should be going there. Perhaps their User Forum… If they had one. There are also places for you to review FedEx online, the BBB, or just complain to FedEx directly like I did:
If you want Wyze to stop using FedEx, then flood this Wishlist topic with votes and posts.