Wyze Lock out of Synch

Hello-
I have wyze lock in a rental house that worked flawless for a year and now all of a sudden out of the blue it needs to be recalibrated. This is a problem mostly becuase it’s in a vacation rental house a few hours away and I have tenants there now.

I read that this is pretty common when the auto lock/unlock feature is set; however I am not using either one of those features. I really have one chance to drive down there and re-calibrate but I’d like to avoid changing to another lock.

Does anyone know if this is typical even when the auto lock/unlock is not being used? I don’t mind re-calibrating if it’s something that happens once a year, I just don’t want to inconvenience another tenant.

Thanks for any thoughts.

Mike