I installed the Wyze lock Sunday and have been trouble shooting ever since. I’ve gone through the calibration several times. I tried positioning the gateway in different walls and outlets. I have auto lock and unlock enabled. I have door position enabled. Here is what I am having issues with:
- Auto Lock works, but walking down the block and coming back (iphone in my pocket) the Auto Unlock doesn’t work.
- If the door is wide open or just ajar and I press lock the dead bolt will be extended. It’s my understanding the door position is suppose to prevent this.
All other features appear to be functioning properly. I’m concerned if try to lock the door, not realizing it isn’t completely closed, I will damage the lock.
I tried walking around the block and approached my front with phone unlocked and Wyze app running, but still no Auto Unlock.