Well I got my lock today and installed it. Everything went fine, except when I had to find a tiny phillips screwdriver to attach it to the door. Dang heads are TINY.
Anyway, got it installed, calibrated fine. Able to manually lock and unlock it with the lock knob fine initially.
Auto Lock and unlock worked great.
But I turned off all the auto stuff, as I have someone staying in my house temporarily, and they have a guest key. I don’t want to put them on the app.
So, you are supposed to be able to use this thing manually, but mine isn’t working manually. If I try to use the manual knob, on the inside like any deadbolt, you really have to force it to get it to move the bolt over. No, it is not hitting the door jam. It won’t turn due to motor resistance.
You can feel it fighting against the motor. Go to the outside, and try to turn it with the key, and it won’t turn at all.
If I use the app it works.
This is seriously NOT GOOD.
This is the first issue I have had with any Wyze product, and I have all of them.
And why do I have to “chose at least 1 tag”? when it says they are optional.