I’ve been talking to support (barely) and was reaching out to the forum to see if anyone has come across this as well. Support is taking 7+ days to respond to my email’s unfortunately.
With warmer weather, I’ve started to leave my door open, only to find out my lock loses calibration after about 20 seconds of the door being open. I’ll close the door and the lock will think it is still open.
Firmware is 126.96.36.199
App is 2.10.72, updated two days ago
Batteries changed a week or two ago
I’ve followed the calibration instructions, to a T several times a day because it loses calibration so quickly. The auto-unlock feature no longer works either, with my phone or my fiance’s. The fresh batteries I just put in several weeks ago are already down to 77% as well. Anyone have any ideas or tips beyond the canned response support is sending out?