I purchased my second V3 camera bundled with an annual Cam Plus subscription on January 28th, received it, did the normal setup and it came up with the (what I assumed was normal) 14 day Cam Plus trial). When that ran out I expected to see my new annual subscription (would be my third) - but nothing new showed up in the Account/Services/Cam Plus section either on my phone or on the Wyze website for my account. So I created Wyze support ticket 1060336 asking for help with the missing subscription. I got one unhelpful response with directions to cancel my free trial - which I had already explained was over. My two replies for additional help on this ticket have gone unanswered and the new Cam Plus subscription I’ve paid for is still not showing up in my account.
Anyone encounter this annoying problem before and get help? Any recommendations what to do next? Create another ticket??